Privacy Policy

Last Updated: September 19, 2026

This Privacy Policy explains how [https://fineloapp.com/] (“we,” “us,” “our,” or “Website”) collects, uses, stores, and protects information when you visit or use our website, mobile services, applications, and related content (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please stop using our Services.

We respect your privacy and aim to handle personal information responsibly. This policy explains what information may be collected, why we collect it, how it may be used, and what choices may be available to you.

1. Information We Collect

Depending on how you use our Services, we may collect information that you provide directly and information that is collected automatically.

Information You Provide

You may voluntarily provide information when you:

  • Contact us through our website
  • Submit a support request
  • Subscribe to updates or notifications
  • Create or use an account, where available
  • Participate in promotions or other activities
  • Send us feedback or other communications

This information may include your name, email address, username, and the contents of your message.

Please do not submit sensitive personal information unless it is specifically required for a service and you have been informed about why it is needed.

Automatically Collected Information

When you access our website, certain technical information may be collected automatically. This may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Language preferences
  • Time zone
  • Referring website or page
  • Pages visited
  • Links or buttons clicked
  • Approximate location based on IP address
  • Date and time of visits
  • Website interaction data
  • Error and performance information

We may use this information to maintain website security, understand visitor behavior, improve website performance, and provide a better user experience.

2. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, SDKs, and similar technologies.

A cookie is a small file stored on your device when you visit a website. Cookies can help websites remember preferences, understand traffic, maintain sessions, and improve functionality.

We may use the following types of cookies:

Essential Cookies

These cookies help our website operate properly. They may be required for security, navigation, login functionality, or other basic features.

Analytics Cookies

Analytics technologies help us understand how visitors use our website. For example, they may show which pages receive the most visits or how users navigate between pages.

Preference Cookies

These cookies may remember settings such as language, region, or other preferences.

Advertising Cookies

Where applicable, advertising partners may use cookies or similar technologies to display advertisements that may be more relevant to visitors.

You may control cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some website features.

3. How We Use Information

We may use collected information for legitimate business and operational purposes, including:

  • Providing and maintaining our Services
  • Responding to questions and support requests
  • Improving website content and functionality
  • Understanding visitor behavior
  • Monitoring website performance
  • Detecting and preventing fraud or abuse
  • Protecting website security
  • Managing accounts where applicable
  • Sending service-related communications
  • Sending promotional communications where permitted
  • Measuring advertising performance
  • Personalizing website content or advertisements where applicable
  • Complying with applicable legal requirements
  • Enforcing our Terms and Conditions

We only intend to use information for purposes that are reasonably related to the operation and improvement of our Services.

4. Analytics and Advertising Services

We may use third-party analytics and advertising technologies to understand website traffic and measure the effectiveness of advertising campaigns.

Depending on the services installed on our website, these providers may receive technical information such as device identifiers, browser information, IP address, website interactions, and advertising-related information.

Third-party providers may process information according to their own privacy policies.

Examples of services that may be used include analytics, advertising, performance monitoring, customer support, hosting, and security providers.

If our website uses a particular third-party service, its current privacy policy should also be reviewed to understand how that provider handles information.

5. Information Sharing

We do not sell your personal information simply because you visit our website.

However, we may share information with trusted third parties when reasonably necessary to operate our Services.

These parties may include:

Service Providers

We may use companies that provide hosting, website security, analytics, customer support, email delivery, payment processing, advertising, and technical services.

These providers may process information on our behalf and may only receive information reasonably necessary to perform their services.

Legal and Government Authorities

We may disclose information where required by applicable law or when we reasonably believe disclosure is necessary to:

  • Comply with a legal obligation
  • Respond to a valid government request
  • Protect our rights or property
  • Investigate fraud or abuse
  • Protect users or the public
  • Enforce our Terms and Conditions

Business Transfers

If our website or business is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, information associated with the Services may be transferred as part of that transaction.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, advertisements, or services.

These external websites operate independently from us and may have their own privacy policies and data practices.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

Before providing personal information to an external website, we recommend reviewing its privacy policy.

7. Downloadable Applications and APK Files

Our website may provide information about mobile applications, games, APK files, or third-party software.

Downloading or installing an application may cause information to be collected directly by the application developer or another third party.

The information practices of an application may differ from those described in this Privacy Policy.

We therefore recommend reviewing the privacy policy and permissions of an application before installing it on your device.

We do not claim ownership of third-party applications unless expressly stated.

8. Account and Login Information

Some areas of our Services may allow users to create accounts.

Where account registration is available, we may collect information such as:

  • Username
  • Email address
  • Account preferences
  • Login-related information
  • Account activity

We use this information to operate accounts, provide requested services, maintain security, and communicate with users.

You are responsible for keeping your login credentials confidential and should notify us if you believe your account has been accessed without authorization.

9. Payment Information

If our Services provide paid products or services, payments may be processed through third-party payment providers.

We may receive limited transaction information, such as:

  • Transaction date
  • Payment status
  • Amount paid
  • Currency
  • Payment method
  • Transaction or order identifier

Unless clearly stated otherwise, payment card information is processed directly by the relevant payment provider rather than stored by us.

Third-party payment providers have their own privacy policies and security procedures.

10. Marketing Communications

If you provide your email address and consent or another lawful basis permits marketing communications, we may send information about our Services, updates, promotions, or other relevant announcements.

You can usually stop receiving promotional emails by selecting the unsubscribe option included in the message.

Even if you opt out of promotional communications, we may still send important service-related messages when necessary.

11. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of information transmitted through the internet.

You should also take reasonable steps to protect your devices and account credentials.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

  • The type of information
  • The reason it was collected
  • How long you use our Services
  • Legal and regulatory requirements
  • Security and fraud-prevention needs
  • The need to resolve disputes or enforce agreements

When information is no longer required, we may delete, anonymize, or securely dispose of it.

Some information may need to be retained for longer periods where required by law.